THE FARE
The Access Services fare must be paid at the time you get in the vehicle with the exact cash fare, Access Services coupons or with MTA bus tokens. Drivers cannot give change.
Effective July 1, 2009, your one-way fare is based on the distance you travel. The Reservationist will tell you your fare when you schedule your trip.
| Distance in miles | Fare |
|---|---|
| 0 to 19.9 | $2.25 |
| 20 or greater | $3.00 |
REMINDER: Access Services drivers do not accept credit cards, tips, or gratuities. Please do not offer.
MTA tokens are available for purchase at numerous retail locations throughout Los Angeles County. Please contact the MTA at 1-323-GO-METRO or www.metro.net for locations.
Coupons: Access Services accepts the $0.90 coupons, complementary coupons, Base Fare Coupons for trips 0 to 19.9 miles, and the Plus Zone Coupons for trips 20 miles or greater as fare payments. The Base and Plus Zone Coupons will be available in August 2009:
• Base Fare Coupons are 10 coupons valued at $2.25 each, for a book value of $22.50 each.
• Plus Zone Coupons can only be used with the Base Fare Coupons and are sold as 10 coupons valued at $0.75 each, for book value of $7.50 each.
• A $10.00 processing fee will be charged on all checks returned unpaid. The customer will be responsible for the original payment plus the $10.00 processing fee.
MAIL ORDER
The Coupon Order Form can be downloaded and mailed in with a check or money order. Coupon orders submitted by mail should include a stamped, self-addressed envelope. The “Standard Business Envelope #10” (4 ¼ X 9 ½) is best for returning up to 10 coupon books. Please allow up to 10 business days for receipt of order.
Coupons are non refundable except if the rider becomes deceased. Family members can request reimbursement by sending in the remaining coupons along with a copy of the rider’s death certificate.
The amount of postage needed for mailing is as follows:
Coupon Books Stamps
1 1
2 - 4 2
5 3
6 - 10 4
COUPON PURCHASE LOCATIONS
Pomona Valley Transportation Authority
2120 Foothill Blvd. Suite 116, La Verne, CA 91750
Contact: Dalal Haddad (909) 596-7664
Mon - Fri 9:00 AM - 4:30 PM
Cash or money order only
Santa Monica’s Big Blue Bus
223 Broadway, Santa Monica, CA 90401
Contact: Customer Service Rep (310) 451-5444
Mon - Fri 7:00 AM - 6:00 PM
Sat 12:00 AM – 6:00 PM
Orders over 10 books require advance notice
Cash, check, money order or credit card
Customer Identification card required with check
City of Santa Fe Springs – Finance Counter
11710 E. Telegraph Rd., Santa Fe Springs, CA 90670
Contact: (562) 868-0511
Mon - Thu 7:30 AM - 5:30 PM
Closed Government Holidays
Orders over 10 books require advance notice
Cash or money order only - No Mail Orders
City of Azusa - Bus Pass Window
213 E. Foothill Blvd., Azusa, CA 91702
Contact: Joan Helvey (626) 812-5140
Tue - Thu 7:00 AM. – 6:00 PM
Cash, check or money order
Access Services Corporate Office
P.O. Box 5728
El Monte, CA 91734
Contact: Finance (213) 270-6000
Mon - Fri 8:00 AM - 4:00 PM.
Sales by appointment for $500 or more only
Check or money order