WHEELCHAIRS AND MOBILITY DEVICES
Access Paratransit will make every attempt to accommodate “common” wheelchairs, scooters and other mobility devices, using the definition of the ADA. However, federal law says that these devices cannot exceed 30 inches wide, 48 inches long and 600 lbs. in total weight (rider and mobility device).
Access Paratransit will make every attempt to accommodate “common” wheelchairs, scooters and other mobility devices, using the definition of the ADA. However, federal law says that these devices cannot exceed 30 inches wide, 48 inches long and 600 lbs. in total weight (rider and mobility device).
Access Paratransit may not be able to accommodate mobility devices larger than these dimensions.
IMPORTANT!: If you forget to inform the Reservationist that you use a mobility device or you change to another mobility device without informing Access Paratransit, the vehicle dispatched for the scheduled trip may not be able to accommodate you.
Your permanent record indicates the type of mobility device you use, if applicable. If you change mobility devices after your certification interview, you must inform Customer Service immediately.
You should inform Customer Service if Access Paratransit does not send a vehicle that is accessible to the mobility device of record and which you told the Reservationist you would be using.