Travel Tips
Peak Periods
Access Paratransit is busiest on weekdays from:
7:00 AM – 10:00 AM
12:00 PM – 4:00 PM
If possible, you may wish to schedule your trips for times outside of these “peak periods” (prior to 7:00 AM, between 10:00 AM and 12:00 PM or after 4:00 PM).
TRAVEL TIME ON AN ACCESS PARATRANSIT VEHICLE
A trip on Access Paratransit may take approximately as long as it would on the bus or train. The vehicle’s route may not be direct to your destination due to shared rides, traffic and other factors. Access Paratransit considers the trip length to be excessive where it exceeds the fixed route travel time plus other travel related factors (time to get to and from the bus and the time waiting for the bus).
When you believe that the length of time for your trip is longer than it would be on a bus or train, you may report that trip to Customer Service.